my game crashes
Suggested fix (unconfirmed): Switch to the game's beta branch in Steam until an official patch is released. If that fails, verify your game files and ensure your graphics drivers are fully updated.
Suggested fix (unconfirmed): Switch to the game's beta branch in Steam until an official patch is released. If that fails, verify your game files and ensure your graphics drivers are fully updated.
Suggested fix (unconfirmed): Update the game to the latest patch version. If that fails, disable hypervisor and Memory Integrity in Windows.
Community tip: Check the 2K Knowledge Base at support.nba2k.com for support options. Utilize the FAQ and search function before creating a new thread.
Suggested fix (unconfirmed): Move this thread to the "Technical Discussions" sub-forum. Use REA tools with an AI assistant to debug the crash logs and find the specific bug.
Suggested fix (unconfirmed): Disable SMT in the game's utility settings to fix loading and stutter issues. Alternatively, delete all DirectX and Nvidia caches.
Suggested fix (unconfirmed): Update your hardware components or system drivers. If the issue persists, try adding the launch option `-no_render_on_input_thread` to your game's settings.
Suggested fix (unconfirmed): Upgrade your system memory to at least 32 GB of RAM, as the game heavily consumes over 16 GB during gameplay. Additionally, turn off Ray Tracing and lower your graphics settings to reduce VRAM pressure.
Suggested fix (unconfirmed): Cap your frame rate to your monitor's refresh rate. Ignore performance claims about Denuvo removal since it yields no noticeable FPS difference.