Known issueHow-toUpdated · 11 replies on Steam
FINAL FANTASY XIV Online: Can you get a new CD key?
Short answer
No confirmed fix yet. Players suggest: Download free trial via steam and try to log in.
The problem
I bought the steam version years ago and linked it to my (then) e-mail adres. However, I wanted to try out the game again recently but the problem was that my old e-mail which I used the CD key with, got hacked and deleted my FFXIV account. Now, I linked a different Square Enix e-mail to the Steam version and can't use the CD key anymore, which I forgot you had to use a CD key upon starting up…
What players suggest
make new trial account and new email for it. Download free trial via steam and try to log in.
make new trial account and new email for it. Download free trial via steam and try to log in. I have already tried that, the launcher still won't let me log in to another account
I have already tried that, the launcher still won't let me log in to another account what was the error number that you get while login?
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Source: original Steam Community discussion. Quotes are shortened; all credit goes to the posters.