SolvedFixUpdated 2026-11-04 · 5 replies on Steam

CRITICAL BUG: Phantom Blade Zero causes complete PC shutdown during… (Fix)

Short answer

We sincerely apologize that your gaming experience was affected; this is the last thing we want to see. You can try a temporary workaround: update or roll back your GPU driver to version 617.

The problem

Hello, I would like to report a serious issue I encountered while playing Phantom Blade Zero. My entire PC suddenly shuts down during gameplay. The screen goes black, and all case fans and lights turn off immediately. There is no blue screen or error message, and I have to press the power button to turn the PC back on. My PC specifications: CPU: Intel Core i5-14400F GPU: AMD Radeon RX 7600 RAM…

beforeMonday, original post

What players suggest

We sincerely apologize that your gaming experience was affected; this is the last thing we want to see. You can try a temporary workaround: update or roll back your GPU driver to version 617.42. Meanwhile, we have documented your situation and forwarded it to our team for verification. To help us accurately troubleshoot the issue, could you please provide your device configuration details (CPU /…

小影02

happening with me too with same gpu and i saw many others with this gpu having this issue its most likely not a pc problem what u ccan do is try capping ur fps and undervolting that gave me a bit stability

Cloudiッ

We sincerely apologize that your gaming experience was affected; this is the last thing we want to see. You can try a temporary workaround: update or roll back your GPU driver to version 617.42. Meanwhile, we have documented your situation and forwarded it to our team for verification. To help us accurately troubleshoot the issue, could you please provide your device configuration details (CPU /…

小影02

It looks like you guys are having similar issues to mine. I'm also using an AMD RX 7600. Even with the graphics settings set to Low and Native/Balanced super resolution, the game still crashes occasionally. I've tried updating my AMD drivers to the latest version, but the game is still unstable.

Protagonist

Did this work for you?

Source: original Steam Community discussion. Quotes are shortened; all credit goes to the posters. Tags: crash, performance, amd

More for Phantom Blade Zero

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SolvedFix

CRASH ISSUE

In the main menu before hitting continue, disable ray tracing under graphics settings until the you're back in game. This solved it immediately for me.

#crash#black-screen#performance#nvidia

Known issueFix

keep crashing after new patch

No confirmed fix yet. Players suggest: same here , 4070ti super, 7700x, it worked great before the patch.

#crash